Circle exists to invest in people and the communities they live in. We are driven by the difference we can make to people’s lives, creating thriving communities that everyone cares about and that provide a sense of place and purpose.
We strive to deliver enhanced life chances1 to all our residents across our nine Registered Providers and three service organisation partners. We do this by putting people first and engaging with residents so that they have a stake in their homes and their communities. We work in partnership with developers, architects and contractors to create the very best teams to deliver housing of the highest quality.
The financial year 2009-10 has been busy for Circle, with Mercian Housing Association joining the Group, and the transfer of Merton Council tenants to the newly formed Merton Priory Homes. In fact, recent years have brought significant growth and partnership, and the establishment of a sound platform for financial stability in the face of a changing economic climate.
More importantly, strategic changes have had an impact on every aspect of our operation, our staff, our partners and our systems. It’s not just what we do, it’s how we do it. There has been a big drive to significantly increase resident involvement in planning and decisions and using information to adapt how we deliver services. It’s been more than satisfying to see a corresponding increase in resident satisfaction within a short span of time.
The welcoming of our newest partners - Mercian Housing Association and Merton Priory Homes, and previously Roddons Housing Association, Mole Valley Housing Association, Russet Homes and Invicta Telecare - to Circle is further endorsement of our strategy to offer the benefits of being part of a large organisation, whilst enabling partners to run their services to suit the specific needs of their own residents.
We are well placed financially to deliver on all our ambitious plans over the next five years. With this sound platform it’s going to be an exciting time for all of us at Circle, as we focus on enhancing life chances through growth and economies of scale.
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