Our vision is to be a world class organisation providing homes in communities people aspire to live in.
We have a corporate plan (see the link on the right) that sets our how we are going to achieve this by 2020. It’s an ambitious document but we believe we can do it through a focus on our core business, and smart partnership working with other organisations whose services compliment our own.
To be a great business, we need to get two things right. We need to make healthy surpluses and we need to deliver the things our customers want, at the first time of asking, and at an acceptable price. Put simply, we need to deliver exceptional customer service.
We exist for our customers – current, future and aspiring – and are committed to managing and maintaining our properties and investing in new ones so the people who live in them now, and those that will in the future, receive the quality homes and exceptional services they deserve.